Frequently asked questions

What is SetMyResume?

SetMyResume is a resume writing service that helps job seekers build a resume that reflects their experience and gets noticed by hiring managers and recruiters.

How do I get started?

Simply place your order, then fill out a short questionnaire about your background, achievements, and the role you're targeting. That's all we need to begin.

Do I need to upload my old resume?

It helps but isn't required. If you have one, upload it as a starting point. If not, our questionnaire will gather everything we need from scratch.

What if I'm switching careers or have gaps in my work history?

That's common, and we handle it regularly. Just mention it in your questionnaire so your writer can frame your experience in the best possible light.

I don't have much work experience. Can you still help?

Yes. Whether you're a recent graduate or early in your career, we focus on the strengths and experience you do have and present them clearly.

Can I request a specific writer or industry expert?

Resumes are assigned based on your target role and industry, so you're matched with someone familiar with your field.

Is there a limit to how many roles or industries you cover?

We write for nearly every industry and career level, from entry level roles to senior leadership positions.

Will my cover letter and LinkedIn content be delivered separately?

If you've added these services, they'll be delivered together with your resume so everything arrives at once.

What's included when I place an order?

Your order includes a complete resume rewrite tailored to your target role, delivered in editable and ready to send formats, along with revision rounds.

Are there any hidden fees?

No. What you see at checkout is what you pay. There are no subscriptions or recurring charges.

Do you offer refunds?

Refunds are available only if you request one before submitting any information about your career or target role. Once you've shared your details with us and work has begun, the order is no longer eligible for a refund, as our team is committed to delivering a resume that meets your expectations.

Is payment required upfront?

Yes, payment is completed at checkout before we begin working on your resume.

Do you offer discounts for students or job seekers between roles?

We occasionally run promotions, so keep an eye on our site and social channels for updates.

What payment methods do you accept?

We accept all major credit and debit cards along with other standard secure payment options at checkout.

How does the resume writing process work?

After you place your order and complete our questionnaire, a writer familiar with your industry rebuilds your resume from the ground up around your target role.

Will someone contact me to gather more details?

Our questionnaire is designed to capture everything we need, but if anything needs clarifying, our team will reach out directly.

How do you make sure my resume passes applicant tracking systems?

We use clean formatting and relevant keywords for your industry so your resume is easy for these systems to read and parse correctly.

Will my resume actually sound like me?

Yes. We build your resume around your own achievements and voice rather than generic phrases, so it still feels authentic to you.

Can I provide a job description I'm targeting?

Absolutely. Sharing a specific job posting helps us tailor your resume and keywords even more precisely.

How does the cover letter fit into the process?

If you've added a cover letter, it's written to match the tone and story of your new resume, so your application feels consistent from start to finish.

How does LinkedIn optimization work alongside my resume?

Your LinkedIn headline, About section, and experience entries are rewritten to reflect the same achievements and positioning as your resume.

What file formats will I receive?

You can choose either an editable Word document or a polished PDF, whichever format works best for you.

How will I receive my completed resume?

You can choose to receive your files by email, WhatsApp, or both, based on your preference at checkout.

Can I edit the resume myself after delivery?

Yes. Since you receive an editable Word file, you're free to make small adjustments any time you need to.

What if I need my resume urgently?

Add the 24 hour fast delivery option at checkout, and we'll prioritize your order so it's back in your inbox within a day.

Do you keep a copy of my resume on file?

Yes, we keep a copy so you can request updates or additional revisions down the line if needed.

How many revisions are included?

Every order includes one free round of revision to make sure the final result meets your expectations.

How long do I have to request a revision?

You can request revisions within 7 days of receiving your completed resume.

What kind of changes can I request during revisions?

You can ask for adjustments to wording, formatting, emphasis on certain achievements, or any other detail that isn't quite right.

What if I need more than one revision?

Reach out to our support team. We want you to be happy with your resume and will work with you to find a solution.

Can I request revisions on my cover letter or LinkedIn content too?

Yes, each add on includes its own revision rounds, so you can request changes on any part of your package.